Privacy Policy

Data controller: Online Hospitality Group SARL (brand “Ogilio”), ICE 000339846000067, RC 71209, Marrakech (Morocco), branch in Switzerland — contact@onlinehospitality.ch. Processing is governed by Moroccan Law 09-08, the EU GDPR and the Swiss FADP.

Privacy Policy

Effective date: March 8, 2026

At Ogilio, we respect your privacy and protect your personal data when you use our website and services at ogilio.com.

1. Data We Collect

• Identity and contact data (name, email, phone, billing details)
• Booking and travel data (destination, dates, passengers, preferences)
• Technical data (IP address, browser, device, pages visited, cookies)
• Payment-related data processed through secure payment providers

2. How We Use Your Data

• To process bookings and provide customer support
• To send booking confirmations, updates, and service communications
• To improve website performance, security, and user experience
• To comply with legal, tax, fraud-prevention, and accounting obligations

3. Sharing of Data

We only share data when needed for service delivery, including with travel suppliers, payment processors, and trusted technical partners. We do not sell your personal data.

4. Cookies

We use cookies and similar technologies to keep your session active, remember preferences, measure performance, and enhance functionality. You can manage cookies in your browser settings.

5. Data Retention

We retain personal data only as long as necessary for bookings, legal compliance, dispute handling, and legitimate business purposes.

6. Security

Ogilio applies technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or loss.

7. Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, portability, or objection regarding your personal data.

8. International Transfers

When required to provide services, your data may be transferred and processed outside your country, with appropriate safeguards in place.

9. Children's Privacy

Our services are not directed to children under the legal age for independent booking in their jurisdiction.

10. Contact

For privacy requests, contact us through our support channels on ogilio.com.